From our shelf to your bathroom.

Ripple ships physical bathroom sets worldwide to supported addresses shown at checkout. We cannot deliver to sanctioned destinations, restricted carrier zones or addresses a carrier cannot validate.

In-stock orders normally leave fulfilment within 1–2 business days. Orders placed after the daily cut-off, on weekends or public holidays begin processing on the next business day. We email tracking after carrier collection.

Typical tracked delivery is 4–8 business days after processing. Remote areas, customs review, severe weather and peak carrier periods may extend this. Dates are estimates unless an expressly guaranteed service is purchased.

Standard worldwide delivery is free when merchandise subtotal is at least $75 USD. A $9 USD standard rate applies below that threshold. Tax and eligible destination fees are calculated separately.

For cross-border orders, the recipient may be responsible for import VAT, customs duty, brokerage or authority fees unless checkout expressly states they are prepaid. Refusing those charges may lead to return-carrier costs deducted where lawful.

Tension rods and flagship systems may ship in long or multiple cartons. Tracking can update separately. Confirm the delivery location can receive the stated parcel dimensions and do not accept visibly crushed or open cartons without noting it with the carrier.

Contact support immediately after ordering. We cannot promise changes after packing or carrier handover. Customers are responsible for accurate address, access and collection information; repeat delivery or return-to-sender costs may apply where lawful.

If tracking stalls beyond the estimate or a carton arrives damaged, contact support with the order email, tracking and photographs. We investigate with the carrier and provide the appropriate replacement or refund remedy.